South West Mobile Broadband Ltd Privacy Policy

This privacy policy will explain how our company uses the personal data we collect from you when you use our website.

South West Mobile Broadband Ltd is committed to protecting your privacy; we are fully PECR and GDPR compliant. We are also registered under the ICO, for Data Protection Act 2018 (DPA 2018), and the UK General Data Protection Regulation (UK GDPR). Registration number ZB204092

What data do we collect?

Personal identification information (name, email address, phone number, delivery address, etc.) will be collected when you Contact Us on our website and/or place an order with us. This information is only ever used to process your order or to find your address for a site survey or installation.

How do we collect your data?

You directly provide southwestmobilebroadband.com with most of the data we collect. We collect data and process data when you:

  • Contact Us for any of our products or services.
  • Use or view our website via your browser’s cookies.

South West Mobile Broadband Ltd may also receive your data indirectly from the following sources:

  • Anonymous site usage data from a trusted third party (Google Analytics).

How will we use your data?

South West Mobile Broadband Ltd collects your data so that we can:

  • Process your order and manage your inquiries.
  • Securely process payment for your order.
  • Provide a delivery address and phone number for survey and installation purposes or any courier services we use for deliveries.
  • If you have subscribed to our newsletter, we may email you with special offers on other products and services we think you might like.

We do not share your data with any other companies, you will only ever be contacted by South West Mobile Broadband Ltd for additional information required to complete your order.

How do we store your data?

South West Mobile Broadband Ltd will only store your account-specific details (name, address, email, phone number, delivery address, estimate, and invoice details.).

South West Mobile Broadband Ltd does not store any credit/debit card or PayPal information. Payments can only be made by Bank Transfers, Cheque, or PayPal.

Marketing

If you have selected to receive email newsletters from us, South West Mobile Broadband Ltd will occasionally send you information about products and services that we think you might like. You have the right at any time to stop South West Mobile Broadband Ltd from contacting you for marketing purposes. If you no longer wish to receive marketing emails from us, please use the unsubscribe link in the footer of every email we send or email us and request removal from our subscriber list.

What are your data protection rights?

South West Mobile Broadband Ltd would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data from South West Mobile Broadband Ltd. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that South West Mobile Broadband Ltd correct any information you believe is inaccurate. You also have the right to request LinITX to complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that South West Mobile Broadband Ltd erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that South West Mobile Broadband Ltd restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to South West Mobile Broadband Ltd processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that South West Mobile Broadband Ltd transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please us the contact information at the bottom of this page.

Privacy policies of other websites

The South West Mobile Broadband Ltd website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

South West Mobile Broadband Ltd keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 16th September 2021.

If you have any questions about South West Mobile Broadband Ltd’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us: info@southwestmobilebroadband.com

Call us: 01392349120

Or write to us:

South West Mobile Broadband Ltd
Spring Croft
Green Lane

Axminster
EX13 5TD.